First Nations Institute Australia (FNIA)
Sales Skills for Garden Centre Staff Short Course
Self Paced 20-hour course to help you understand more about Sales.
Who would benefit from studying this course?
- Garden centre sales assistants
- Garden centre owners
- Small operators
- Larger operators with accessible and flexible staff training needs
- People (with some horticultural background) looking to break into garden sales
- Students of horticulture wanting to expand into sales
Why Choose this Course?
- 20 hours concentrated on sales skills that is easily achievable at home or at work
- It has industry input so is aimed at what is expected in the industry today
- Is informative but isn’t academically frightening!
- Encourages self-paced study and the opportunity to assess a student’s progress through self-assessment tests at the end of each lesson and a larger test at the end.
- It encourages pride in a learner’s sales position.
How Will This Course Help Me?
- Learning not only boosts sales-skills it encourages confidence, improves self-esteem, and engenders pride in a job.
- Learn how to open and close sales
- Learn the importance of product knowledge to sales
- Learn marketing techniques and how they can be used to boost sales
- Learn about the importance of how we speak to customers, listen to customers and present ourselves
- Understand the role of law and ethics in sales
- Know how to gain new customers but also to keep old ones.
- Become a true sales professional in the field of garden plants and products.
