First Nations Institute Australia (FNIA)
Sales Success Short Course
This short course covers essential sales skills and essential knowledge that any business owner, sales team or marketing professionals should do.
Increasing sales in a business and converting potential customers to returning customers should be a skill that every small business owner and sales staff and employee who is in contact with customers should have. Whatever your business, selling medium or product, this course will help you consider how you are currently making sales and how you can increase your sales by improving your sales techniques and conversion rates.
You can work through the contents of this course in your own time and go back and revise any areas when you need to.
There are automated self-assessment tests you can complete at the end of each lesson. You can attempt these as many times as you wish and each time, upon completion, you can see your results. You will need internet access to complete the self assessment tests.
At the end of the course, you are presented with a large assessment which can be attempted online, anywhere, anytime. If you achieve a 60% pass in the exam; you immediately receive a downloadable certificate of completion with your name on it.
